Premium Baking Services

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Privacy Policy

Last updated: January 2026

ProBaking Quality ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our baking services.

Information We Collect

We may collect personal information such as your name, email address, phone number, and delivery address when you place orders or contact us. We also collect non-personal information through cookies and analytics tools to improve our website experience.

How We Use Your Information

We use your information to process orders, communicate with you about your purchases, provide customer service, and send promotional materials (with your consent). We may also use aggregated data for business analysis and website improvement.

Information Sharing

We do not sell or rent your personal information to third parties. We may share information with service providers who assist us in operating our business, such as payment processors and delivery services, under strict confidentiality agreements.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time by contacting us or using unsubscribe links in our emails.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 713-294-7856.

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Terms of Service

Last updated: January 2026

Welcome to ProBaking Quality. These Terms of Service ("Terms") govern your use of our website and baking services. By accessing our services, you agree to be bound by these Terms.

Service Description

ProBaking Quality provides custom baking services including cakes, pastries, breads, and other baked goods. All products are made to order and require advance notice as specified for each product category.

Ordering and Payment

Orders must be placed in advance with required deposit. Full payment is due upon pickup or delivery. We accept cash, credit cards, and electronic payments. Prices are subject to change without notice.

Cancellation and Refund Policy

Custom orders require 48-72 hours notice for cancellation. Deposits for cancelled orders may be retained depending on timing and work completed. Standard items may be cancelled up to 24 hours before pickup.

Delivery and Pickup

Delivery is available within our service area for additional fees. Pickup times must be scheduled in advance. We are not responsible for products left unattended after scheduled pickup times.

Quality and Satisfaction

We guarantee the quality of our products. If you are unsatisfied, please contact us within 24 hours. We will work to resolve any issues fairly and may offer replacement or partial refund at our discretion.

Limitation of Liability

Our liability is limited to the cost of the products purchased. We are not responsible for consequential damages, event costs, or other indirect damages resulting from product issues.

Contact Information

For questions about these Terms, contact us at [email protected] or +1 713-294-7856.

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Disclaimer

Last updated: January 2026

General Disclaimer

The information on this website is provided on an "as is" basis. ProBaking Quality makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information, products, or services contained on this website.

Allergen Information

Important: Our kitchen handles common allergens including wheat, eggs, dairy, nuts, soy, and other ingredients. While we take precautions, we cannot guarantee that any product is completely free from allergens. Please inform us of any allergies when ordering.

Dietary Restrictions

We offer various options for dietary restrictions including gluten-free, vegan, and sugar-free products. However, cross-contamination may occur in our facility. Please discuss your specific needs with our staff when ordering.

Product Appearance

While we strive to match design specifications, handcrafted baked goods may vary slightly from photos or descriptions. Natural variations in ingredients and handmade processes contribute to the unique character of our products.

Seasonal Availability

Some ingredients and products are subject to seasonal availability. We reserve the right to substitute ingredients or suggest alternatives when items are unavailable.

Storage and Handling

Proper storage and handling of baked goods after pickup or delivery is the customer's responsibility. We provide storage instructions but are not responsible for product quality after transfer to customer.

Professional Advice

Information provided about ingredients, nutrition, or dietary suitability should not replace professional medical or nutritional advice. Consult healthcare providers for specific dietary concerns.

For specific questions or concerns, please contact us at [email protected] or +1 713-294-7856.